Thank you for choosing Black Aura. We are dedicated to delivering our tailored elegance directly to your doorstep.

1. Processing and Production Time

  • Because our abayas are crafted with precision and care to ensure true luxury, please allow a processing/production time of [Insert Number, e.g., 5–7] business days before your order is dispatched.
  • During peak seasons or collection launches, production times may vary slightly.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Domestic Delivery (UAE): Once dispatched, domestic orders typically arrive within [Insert Number, e.g., 2–3] business days.
  • International Delivery: Delivery times for international orders vary depending on the destination, generally taking [Insert Number, e.g., 5–10] business days.

3. Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email or SMS containing your tracking number(s) once your order has shipped.

4. Customs, Duties, and Taxes

  • Black Aura is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Delivery Issues

  • If you experience any delays or issues with your delivery, please contact our support team at 0586533227 or email Blackauraa@hotmail.com